This unit describes the outcomes required to collaboratively facilitate development of new, or revision of existing emergency plans in a multi-agency and community context. Such plans may focus on one or more aspects of emergency management, i.e. prevention, preparedness, response and/or recovery.
Employability Skills
This unit contains employability skills.
Learning Outcomes and Application
This unit applies to people responsible for developing emergency management plans within or by local government, emergency service or government agencies and departments, event organisers, utilities, critical infrastructure or high occupancy buildings, and service providers.The unit focuses on planning which requires input from a number of different organisations and the community. No licencing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Establish the emergency planning context and framework
Authority to plan is confirmed with reference to legislation, organisational direction, community or other managerial agreement
Planning environment is clarified by analysing drivers and risk assessment
Considerations that may impact on the planning framework are identified and analysed
Key stakeholders, are identified along with their potential interests, sensitivities, roles and responsibilities
Planning team/group is established with an appropriate balance of expertise, stakeholder representation and authority to achieve desired outcomes
Emergency plan aims and objectives are developed and refined with key stakeholders
Element: Develop agreed planning processes and methodology
Practical constraints and existing emergency management arrangements are considered when developing a feasible project scope
Frameworks for project planning, management and evaluation are developed with key stakeholders
Processes for negotiating outcomes, key performance indicators, information management, reporting, accountability and decision making strategies are developed and agreed within existing accountabilities
Consultation and community education strategies are updated/developed which support community and key stakeholder ownership
Sources of expertise are identified to contribute specialised information and analysis as required
Accountability and responsibility for specific tasks or planning components is negotiated and clarified with appropriate individual, organisation or service provider
Element: Undertake research and analysis for emergency management planning
Plan is regularly reviewed in response to new information or changes in resources and planning environment
Appropriate research tools and consultation strategies are chosen
Comprehensive body of community information, risks and safety expectations is sourced/built/updated using credible sources
Effectiveness of current emergency management strategies are assessed to address the vulnerability of communities and environments by analysing their susceptibility and resilience to risk
Need for new/updated emergency plans is confirmed for risks that have the potential to become an emergency event
Emergency management arrangements relating to the effective operations and coordination of resources are identified and reviewed
Potential gaps or duplication in emergency management roles and responsibilities of organisations are identified
Broad categories and types of resources and services that are likely to be required are identified
Financial and contractual arrangements for accessing or acquiring resources and services are developed
Arrangements for the command, control and coordination of the response to an emergency incident are addressed in the plan
Arrangements for the restoration/recovery of the community structure and facilities, and provision of support to affected people are addressed in the plan
Potentially critical resource/service shortfalls and communication deficiencies, within and between organisations are identified
Contingencies to address potential problems are developed with relevant organisations and service providers
Implications of new/revised emergency management plans for strategic and operational business planning, review of legislation/policy/procedures and provision of training and community education programs are assessed and determined
Element: Document the emergency plan
Plan is jointly developed based on feedback received on draft plan obtained from stakeholders
Quick accessibility of essential information and any amendments via the plan structure is ensured
Plan purpose, control/coordination arrangements and any functional/threat specific sub plans are specified in sufficient detail
Clear and concise language appropriate for the audience/s is used
Consistency of related plans and sub plans is ensured
Process is established to maintain currency of the plan
Element: Validate the plan
Plan is exercised/reviewed for functionality and relevance in accordance with a specified review schedule and post significant incidents/events
Outcomes of exercise and/or review are used to refine plan
Emergency management arrangements are reviewed or developed to identify potential gaps or duplication in roles and responsibilities.
Emergency management strategies and responsibilities are identified and confirmed in consultation with stakeholders.
Broad categories and types of resources and services that are likely to be required, including potential critical shortfalls, are identified.
Financial and contractual arrangements for accessing or acquiring resources and services are developed.
Arrangements for the command, control and coordination of any emergency response or recovery are addressed in the plan.
Contingencies to address potential problems are developed with relevant organisations and service providers.
Community and organisational implications of new/revised emergency management plans are identified in consultation with stakeholders.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
explain the emergency planning process
develop an appropriate and sustainable emergency planning process in cooperation with planning team/group and stakeholders
work with planning team/group and stakeholders to develop plans that are readily usable and able to be implemented effectively
develop emergency plans that have stakeholder approval and support
evaluate planning process and outcomes with stakeholders.
Consistency in performance
Competency should be demonstrated in at least two multi-agency contexts, with a diverse stakeholder group, one of which may be simulated.
Context of and specific resources for assessment
Context of assessment
Competency should be assessed making significant contributions to an emergency planning process either as an individual or as the representative of a stakeholder, organisation or constituency in the workplace or in a simulated workplace environment.
Specific resources for assessment
Access is required to:
organisational community
opportunity to participate in an actual, or simulated, emergency planning process.
Method of assessment
In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.
Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.
Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:
direct observation
interviewing the candidate
journals and workplace documentation
third party reports from supervisors
written or oral questions.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level, required for this unit.
Required Skills
build and maintain effective networks and relationships across multiple agencies or organisations
communicate effectively in writing
define and provide recommendations to solve problems
facilitate group work
manage complex projects
undertake research and analysis
use effective interpersonal communication skills
work with and consult stakeholders
work cooperatively
write clearly, concisely using accurate terminology
Required Knowledge
Fundamentals of risk management included in Australian Standard AS/NZS ISO 3100:2009 Risk management—Principles and guidelines
Fundamentals of emergency management planning included in Australian Emergency Management Manual 43 Emergency Planning
culture, diversity and history of communities, environments and associated concerns, issues and sensitivities, perception of risks
current state/territory/agency emergency management plans
planning process and the impact, outcomes and benefits for stakeholders
relevant emergency risk management terminology, concepts and principles
research tools/methodologies for geographic, demographic and economic research
group dynamics, strategies for team building and resolving conflict
meeting procedures
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Drivers may include:
changes in community characteristics
changes in legislation, policies and disaster/emergency management plans
government reports (such as environmental impacts)
emergency risk assessment studies
Risks may include:
commercial and legal relationships
economic systems and relationships
human behaviour
natural events
built environment failures
disease (plant, animal or human)
political circumstances
technology/technical issues, management activities and controls
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Authority to plan is confirmed with reference to legislation, organisational direction, community or other managerial agreement
Planning environment is clarified by analysing drivers and risk assessment
Considerations that may impact on the planning framework are identified and analysed
Key stakeholders, are identified along with their potential interests, sensitivities, roles and responsibilities
Planning team/group is established with an appropriate balance of expertise, stakeholder representation and authority to achieve desired outcomes
Emergency plan aims and objectives are developed and refined with key stakeholders
Practical constraints and existing emergency management arrangements are considered when developing a feasible project scope
Frameworks for project planning, management and evaluation are developed with key stakeholders
Processes for negotiating outcomes, key performance indicators, information management, reporting, accountability and decision making strategies are developed and agreed within existing accountabilities
Consultation and community education strategies are updated/developed which support community and key stakeholder ownership
Sources of expertise are identified to contribute specialised information and analysis as required
Accountability and responsibility for specific tasks or planning components is negotiated and clarified with appropriate individual, organisation or service provider
Plan is regularly reviewed in response to new information or changes in resources and planning environment
Appropriate research tools and consultation strategies are chosen
Comprehensive body of community information, risks and safety expectations is sourced/built/updated using credible sources
Effectiveness of current emergency management strategies are assessed to address the vulnerability of communities and environments by analysing their susceptibility and resilience to risk
Need for new/updated emergency plans is confirmed for risks that have the potential to become an emergency event
Emergency management arrangements relating to the effective operations and coordination of resources are identified and reviewed
Potential gaps or duplication in emergency management roles and responsibilities of organisations are identified
Broad categories and types of resources and services that are likely to be required are identified
Financial and contractual arrangements for accessing or acquiring resources and services are developed
Arrangements for the command, control and coordination of the response to an emergency incident are addressed in the plan
Arrangements for the restoration/recovery of the community structure and facilities, and provision of support to affected people are addressed in the plan
Potentially critical resource/service shortfalls and communication deficiencies, within and between organisations are identified
Contingencies to address potential problems are developed with relevant organisations and service providers
Implications of new/revised emergency management plans for strategic and operational business planning, review of legislation/policy/procedures and provision of training and community education programs are assessed and determined
Plan is jointly developed based on feedback received on draft plan obtained from stakeholders
Quick accessibility of essential information and any amendments via the plan structure is ensured
Plan purpose, control/coordination arrangements and any functional/threat specific sub plans are specified in sufficient detail
Clear and concise language appropriate for the audience/s is used
Consistency of related plans and sub plans is ensured
Process is established to maintain currency of the plan
Plan is exercised/reviewed for functionality and relevance in accordance with a specified review schedule and post significant incidents/events
Outcomes of exercise and/or review are used to refine plan
Emergency management arrangements are reviewed or developed to identify potential gaps or duplication in roles and responsibilities.
Emergency management strategies and responsibilities are identified and confirmed in consultation with stakeholders.
Broad categories and types of resources and services that are likely to be required, including potential critical shortfalls, are identified.
Financial and contractual arrangements for accessing or acquiring resources and services are developed.
Arrangements for the command, control and coordination of any emergency response or recovery are addressed in the plan.
Contingencies to address potential problems are developed with relevant organisations and service providers.
Community and organisational implications of new/revised emergency management plans are identified in consultation with stakeholders.